FAQs

Which devices are compatible with meetsmart mobile?

All of them! Our mobile guide is web-based, so it is compatible with anything that has an internet browser: all smart phones (iPhone, Android, Windows Phone, Blackberry, etc.), all tablets (iPad, Surface, etc.), and even your laptop or desktop computer.

I like it! How do I download meetsmart mobile to my phone?

meetsmart mobile is cloud-based, so you don’t have to download anything. You access it through your device’s browser: Safari, Google Chrome, Internet Explorer, etc. Just bookmark the link that your conference provided and you’ll be good to go!

I want to make a change to my data. How do I notify attendees about the update?

Your data is always current, and changes are made instantly on meetsmart mobile, Attendees will automatically see the most current information every time they open meetsmart mobile.

Can I customize the home page of my meetsmart mobile guide?

You bet. We offer full design control so you can change the color palette, move items up and down, turn them off, and even change the copy. Our concierge team will be delighted to review your options with you and set it up any way you like.

What is the best way to market meetsmart mobile to my attendees?

We suggest promoting the mobile guide to your attendees a minimum of three times prior to the meeting: ideally at least two weeks before, one week before, and the day before as a last minute reminder. All meetsmart mobile clients receive our Turbo Toolkit, which comes with pre-written marketing emails that you can simply copy and paste. Your account concierge can also help you design a marketing plan that works for your specific timeline and meeting dates.

Is it possible to white-label meetsmart mobile?

Definitely! Our platform is flexible and provides full branding control. Learn more about partnership options or contact us to get the ball rolling.

What are the alerts used for?

Some clients use the alerts for logistical information (change in session speaker or time), and others sell them as ads to exhibitors or local area groups. It’s flexible, so it’s up to you!

Got a question you don't see here?

Our concierge team is just a call or click away! Contact us for help with setup, management, or anything under the sun.